Terms and Conditions
Terms and Conditions
- The Company reserves the right to upgrade passengers from Aeroplane to Helicopter at no extra cost to the clients.
- We accept no responsibility for alterations to passenger’s tour schedules and passenger loadings due to operational requirements.
- Minimum passenger numbers apply.
Cancellation
- Flights cancelled due to inclement weather or other unforeseen circumstances will be rescheduled however if this is not practical a refund will be issued.
- Apollo Bay Aviation reserves the right to charge up to 100% of the listed fare for cancellations within 48 hours of the scheduled departure.
Children
- The definition of a child is someone who has not reached his or her thirteenth birthday.
Gift Certificates
- Gift Certificates are non-refundable and are valid for 12 months from date of purchase.
- Expired Gift Certificates will be honoured however an additional 25% on the initial purchase price will be required to reactivate.
Insurance / Regulations
- We operate to CASA regulations under Air Operators. Certificate 1-3ZODC
- All flights conducted are covered under the operator’s passenger seat insurance.
Limitations
- Operations may be limited or altered due weight restrictions pertaining to an individual or to groups.
- We reserve the right to limit or alter passenger numbers and/or fares accordingly.
- Flight options and/or costs may be limited by aircraft availability.
- All flights conducted are subject to pilot’s discretion, weather, air traffic services and aircraft availability.
Payment
- All credit cards incur a fee of 1.5% of the total value.
Pricing
- All pricing includes GST.
- We reserve the right to limit or alter passenger numbers and/or fares accordingly.
- Pricing and Tours are subject to change without prior notice.