Terms and Conditions

Terms and Conditions

  • The Company reserves the right to upgrade passengers from Aeroplane to Helicopter at no extra cost to the clients.
  • We accept no responsibility for alterations to passenger’s tour schedules and passenger loadings due to operational requirements.
  • Minimum passenger numbers apply.


  • Flights cancelled due to inclement weather or other unforeseen circumstances will be rescheduled however if this is not practical a refund will be issued.
  • Apollo Bay Aviation reserves the right to charge up to 100% of the listed fare for cancellations within 48 hours of the scheduled departure.


  • The definition of a child is someone who has not reached his or her thirteenth birthday.

Gift Certificates

  • Gift Certificates are non-refundable and are valid for 12 months from date of purchase.
  • Expired Gift Certificates will be honoured however an additional 25% on the initial purchase price will be required to reactivate.

Insurance / Regulations

  • We operate to CASA regulations under Air Operators. Certificate 1-3ZODC
  • All flights conducted are covered under the operator’s passenger seat insurance.


  • Operations may be limited or altered due weight restrictions pertaining to an individual or to groups.
  • We reserve the right to limit or alter passenger numbers and/or fares accordingly.
  • Flight options and/or costs may be limited by aircraft availability.
  • All flights conducted are subject to pilot’s discretion, weather, air traffic services and aircraft availability.


  • All credit cards incur a fee of 1.5% of the total value.


  • All pricing includes GST.
  • We reserve the right to limit or alter passenger numbers and/or fares accordingly.
  • Pricing and Tours are subject to change without prior notice.