Terms and Conditions

Bookings

• Flights cancelled due to weather will receive a refund.
• We accept no responsibility for alterations to passenger’s tour schedules and passenger loadings due to operational requirements.
• Minimum passenger numbers apply.

Cancellation

• At least 48 hours prior notice is required to obtain a full refund.
• Flights cancelled due to inclement weather or other unforeseen circumstances will be rescheduled however if this is not practical a refund will be issued.
• Apollo Bay Aviation reserves the right to charge up to 100% of the listed fare for cancellations within 48 hours of the scheduled departure.

Children

• The definition of a child is someone who has not reached his or her thirteenth birthday.

Gift Certificates

• Gift Certificates are valid for 12 months from the date of purchase.
• Expired Gift Certificates will be honoured however an additional 25% on the initial purchase price will be required to reactivate.

Insurance / Regulations

• We operate to CASA regulations under Air Operators. Certificate 1-3ZODC
• All flights conducted are covered under the operator’s passenger seat insurance.

Limitations

• Operations may be limited or altered due weight restrictions pertaining to an individual or to groups.
• We reserve the right to limit or alter passenger numbers and/or fares accordingly.
• Flight options and/or costs may be limited by aircraft availability.
• All flights conducted are subject to pilot’s discretion, weather, air traffic services and aircraft availability.

Payment

• All credit cards incur a fee of 1.5% of the total value.
• We do not accept AMEX or Diners Club credit cards.

Pricing

• All pricing includes GST.
• We reserve the right to limit or alter passenger numbers and/or fares accordingly.
• Pricing and Tours are subject to change without prior notice.